#01
If You Clicked a Suspicious Link
Close the browser tab immediately. Do not enter OTPs, passwords, or personal details. Clear your browser cookies and check downloaded files for unverified APKs.
ACT FAST, STAY SAFE
National Fraud Safety Center
Immediate emergency guidance and verified procedures when something feels suspicious.
EMERGENCY INCIDENT RESPONSE• The Golden Hour Protocol
Did you already send money, approve a UPI request, or share bank details?
Every minute matters. Funds are most often frozen when reported within the first hour before illicit cash-outs. Walk through this guided step-by-step emergency recovery flow right now.
Incident Recovery Playbooks
#02
If You Shared an OTP or PIN
Change your netbanking password, UPI PIN, and ATM PIN instantly using your official bank mobile app. Call your bank fraud desk to block all outward transfers.
#03
If Trapped in an Investment or Telegram Scam
Stop depositing more money for 'withdrawal fees' or 'tax clearances'. Take complete screenshots of Telegram chat logs, UPI IDs, and transaction receipts, then report to 1930.
#04
If You Installed a Suspicious APK or App
Disconnect your phone from Wi-Fi and cellular mobile data right away. Uninstall the app immediately. Run a reputable antivirus scan, and reset your key financial and email passwords using a different phone or laptop.
#05
How to Spot Common Scam Signatures
Pause whenever an unexpected message induces panic ('Account suspended today', 'Electricity bill unpaid, power cut at 9 PM', 'Customs parcel seized', 'Guaranteed daily income from home'). Real agencies don't issue threats over WhatsApp.
#06
The Zero-Trust Checking Habit
Never click verification links or call phone numbers embedded within sudden SMS alerts. Always manually navigate to the bank's official website or dial the verified toll-free number printed directly on your bank passbook or debit card.
Crucial Rule to Remember
Legitimate banks, RBI, police officers, and government agencies will NEVER ask for your OTP, ATM PIN, UPI PIN, or password via phone calls, SMS, or WhatsApp messages.
CITIZEN CYBER DEFENSE LAB
Test Your Security Vigilance
Can you distinguish legitimate banking and courier communications from high-risk phishing traps?
Question 1 of 3
SMS
VK-INDPOST
Received Today • 10:42 AM
India Post: Your package #IN892189 cannot be delivered due to missing house number. Update your address within 12 hours at http://indiapost-parcel-delivery.top/update or parcel will be returned.